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Hello, I'm Richard, and I'm on a mission to redefine the way companies approach services. As a seasoned service designer specializing in journey management and service architecture.

I bring a unique blend of creativity and strategic thinking to the table. My passion lies in helping organizations seamlessly integrate service architecture and journey management, unlocking the power of data to fuel informed decision-making.

Let's collaborate to transform your business landscape and create meaningful, unforgettable moments.